How We Organised These Answers for You
This FAQ page addresses the specific questions we hear from our Indonesia audience every week. Rather than grouping answers loosely, we arranged them by the stage of your account journey: opening an account, funding it via DANA, OVO, GoPay or QRIS, playing in the lobby and withdrawing your balance. If you are in Bandung or anywhere else in Indonesia, the payment rails
and support channels work the same way. Where access or eligibility is discussed, it depends on local law. We update these answers whenever our processes change, so the information you read here reflects how things work right now.
- DANA
- OVO
- GoPay
- QRIS